Mr. LN Mishra will share his experiences as to how critical it is to managing stakeholders and their expectations ,during the entire project life cycle. He would also share certain tools, techniques and best practices in managing stakeholders.
Mr Mishra has 15+ years of professional experience in Software (Processes â€“ CMMI, ISO 9001, ISO 27001, Six-Sigma and Oracle Financials) and Strategic Change Management Consultancy. He is a a PGDM from IIM Ahmedabad, Project Management Professional (PMP) from PMI, USA, Certified ISO 9001 Lead Auditor, Certified ISO 27001 Lead Auditor, Certified Scrum Master (Agile) and CSQA from QAI, USA. Mr Mishra has managed consulting and quality assurance activities in IBM, Infosys, PWC and C-DOT. He has consulted several national and international clients such as Toshiba (Germany and Spain), Nordstrom (USA), AXA, Infinite Computers, Zenith Software, Ness Technologies, iGate, MACH, Clutch Group, Empower Research etc. Mr Mishra has personally steered 8 clients for ISO 9001, 2 ISO 27001:2005 Certifications. He has conducted more than 100 training programs, both public and for clients in the areas of Agile Project Management, Software Project Management, CMM, ISO 9001, and ISO 27001. He has been involved in multiple ISO, CMM Level 5 and ISMS implementations in Infosys, IBM, Ness technologies, Zenith Software, Clutch Group etc. He has designed and developed more than 20 Quality and Information Security Management Systems. He was also involved in the change management program at Pricewaterhouse Coopers, a leading management consulting firm, in one of the largest privatisation effort in India for a public sector utility agency. Mr Mishra is a World topper in Certified Software Quality Analyst (CSQA) from Quality Assurance Institute (QAI), USA, 2000 and winner of Infosys Excellence Award for 2002. He holdâ€™s a Post Graduate Diploma in Management (PGDM) from IIM Ahmedabad and Bachelor in Engineering (Honours) in Electronics & Telecommunication engineering from UCE, Orissa.