Annual Maintenance

Our customers sign Annual Maintenance Contracts for uninterrupted, friendly and professional support and get complete peace of mind.

Services under AMC include:

  1. Support of all Functional clarifications and Bug Fixes within defined SLA™s.
  2. Upgrades to new versions.
  3. Customisations in Concessional rates.
  4. Regular Service Packs.
  5. Monthly SLA Reports.
  6. Priority service
  7. Regular Training and Knowledge Upgradation